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PROPERTY DESCRIPTION
Krystal Grand Cancun is perfectly located on a stretch of white-sand beach offering breathtaking views of the sparkling blue Caribbean, only 25 minutes away from Cancun's International Airport. The heart of Cancun's Hotel Zone is merely 15 minutes away and offers a vibrant nightlife, restaurants, shopping areas. Cancun's International Convention Center is located within a short 10-minute walk.
ACCOMODATIONS
Two stunning towers host 400 rooms and suites offering views of the magnificent Caribbean Sea and Nichupté Lagoon. Each room is equipped with a king-size or two double beds, spacious bathroom, amenities, a fully stocked mini-bar with beer, soft drinks, and bottled water, as well as 24-hour Rooms Service. Rooms and suites in the Altitude Club tower offer enhanced amenities including a private lounge, exclusive access to an adults-only infinity pool, and much more!
Four shimmering swimming pools, including a children’s pool, cater to each traveler’s desired atmosphere. Delectable meals and treats are available at three à la carte dining options, a buffet, a ceviche bar, a beach bar, and a coffee shop. Six bars and lounges serve a wide array of cocktails and unlimited spirits. Supervised activities for kids 3-12 are available at the Kamp Krystal Club, allowing adults to sneak away and enjoy pampering themselves at the spa or enjoy a delightful moment with their teens at the Adventure Friend's Club.
Krystal Grand Cancun caters to every vacation style and creates the perfect atmosphere for moments to remember forever.
ROOM CATEGORY DESCRIPTIONS
ALTITUDE CLUB
All Altitude Club suites offer preferred status, upgraded amenities, and upgraded services:
• Personalized check-in and check-out at the Private Lounge
• Daily continental breakfast service, afternoon hot and/or cold hors d’oeuvres, exquisite desserts, and fine liquors served in the lounge.
• 24-hour free of charge Room service.
• Onsite exclusive preferred bar
• Upgraded mini-bar service and bathroom amenities.
• In-room Expresso coffee machine
• Full HD 50” flat screen
• Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)
• Pillow menu
• Altitude Club area on the beach, close to the Beach Bar & Grill
DINING INFORMATION
RESTAURANTS
Offering six on-site dining options including 3 à la carte restaurants, a buffet, a café, a cevichería/taqueria, and one Burger Beach fast-food. 24-hour access to food and beverage is also available. Gluten-free and vegetarian menu options are available. All restaurant openings rotate throughout the week. The number of restaurants open for each meal is dependent upon occupancy levels.
Restaurant O | Breakfast 7:00 a.m. – 12 p.m.; Lunch 1:00 p.m. – 5:00 p.m. Offers a breakfast buffet, including fresh fruit, home-baked bread, made-to-order omelets, pancakes, and more. For lunch, you can have the option of an international buffet and for the night enjoy the several theme dinners.
• Dress code: Casual
Terraza El Mortero | Dinner 6:30 – 11 p.m. “O” Restaurant turns into “Terraza Mortero” a contemporary Mexican Buffet with traditional flavors, ancestral culinary techniques, and ingredients left by the pre-Hispanic and Spanish heritage. A Gastronomic offer with an avant-garde dish that takes us to every corner of Mexico. Handmade tortillas of the best quality and diversity of flavors that characterize Mexican gastronomy.
• Dress code: Casual Elegance
Risotto | Dinner 6:00 – 11 p.m. Traditional Italian cuisine with contemporary touches, in a sophisticated and elegant atmosphere, our Sommelier will present you with a selection of wines from Italy and other regions with recommendations for the best pairings.
• Dress code: Casual Elegance
Ayami | Dinner 6:00 – 11 p.m. Oriental cuisine, with Japanese, Thai, Indian, and Chinese specialties. Enjoy three Teppanyaki tables with spectacular show cooking by our chefs
• Dress code: Casual Elegance
The Grill | Lunch 1:00 to 5:00 p.m. & Dinner 6:30 p.m. – 11:00 p.m. In our signature grill, we offer a fusion of barbecue cultures, traditional Mexican “carne asada” and the Argentine “asado”. Thanks to its combination of cultures we have different types of steaks and dishes where we take the traditional grill to the highest levels of technique, and execution.
• Dress code: Casual
Red Fish | 11 a.m. – 6 p.m.
Enjoy our special ceviches, snacks, and refreshing cocktails next to our main pool.
At night (7 p.m. – 11 p.m. ) Red Fish turns into a Taqueria, offering live Mexico’s tradition with a friendly and casual environment where you can taste the Mexican cuisine with the country's most emblematic dish "el taco". In each taco, you will find a bite of Mexico.
• Dress code: Casual
The Beach Bar & Grill | 10 a.m. – 6 p.m.
Feel the Caribbean breeze while enjoying delicious hamburgers, special ceviches menu, and grilled specialties or refreshing cocktails in our beach bar or palapas.
• Dress code: Casual
Take a Bite | Open 24 hours
Located in the main lobby, offers an extensive selection of sandwiches, bagels, salads, delicious desserts, ice cream, and aromatic coffees and teas.
• Dress code: Casual
DRESS CODES
BARS
Five bars and lounges at Krystal Altitude Cancun include a lobby bar, a pool bar, a beach bar, an Altitude Club bar, and a terrace bar serving unlimited international and domestic spirits.
Altitude Club Bar | 11:00 a.m. – 11:00 p.m.
• Located in the Altitude Tower and exclusively for Altitude Club guests
K Bar | 11 a.m. – 5 p.m. (Open seasonally)
• Beach bar
The Lounge & Terrace | 1:00 p.m. – 12 a.m.
• Tapas, drinks, and more with sunset views
The Pool Bar | 10:00 a.m. – 6:00 p.m.
• Swim-up and enjoy a cocktail
• Enjoy sparkling pool views while sipping a delicious cocktail
Lobby Bar | 11:00 a.m. – 10:30 p.m.
• Located in the hotel lobby
The Beach Bar & Grill | 10:00 a.m. – 6:00 p.m.
INDOOR/OUTDOOR ACTIVITIES
• Water Aerobics
• Motorized Watersports* **
• Scuba Diving*
• Cultural activities including a Mayan show once a week
• Golf nearby*
• Tour desk*
• Spa*
• Live Musical performance
• Bingo
• Dance Lessons
• Beach Volleyball
• Beach Football
• Cooking and Mixologist classes
• Wine and Tequila tasting
• Yoga, Stretching and Pilates Classes
• Ping Pong
• Chef’s Table
• Massage lessons
*Additional costs may apply.
** Will be at a Marina
MEETINGS & GROUPS HOTEL