Situated within the beautiful and lush jungle of the Riviera Maya, the animals, mangroves, cenotes, and natural phenomena are mesmerizing in every way.
Swim in the crystal clear water cenotes or float along a mangrove river as fish swim below and monkeys swing above, releasing the mind and soul into complete tranquility. Thrilling fun is close as the grand 29 slide waterpark offers a whole new experience as the water zips down the slides with natural fauna surrounding the park. Nightly ceremonies tell traditional stories of the native Mayan culture through unique performances.
For adults (18+), you can enjoy an exciting adults-only getaway in the Select Club Adults Only Section with access to a private pool and beach area, an exclusive restaurant for breakfast and lunch, and upgraded amenities.
The hotel's All Nature Experience includes a daily program of thrilling eco-activities for the whole family that takes you on a journey throughout the resort, discovering both exciting activities and ones that help you connect with your mind, body, and soul. Take some time off your feet at the unique spa, as it takes traditional techniques, natural ingredients from around the region, and one-of-a-kind locations to perform a treatment of your choice!
Sandos Caracol Eco Resort offers 955 rooms, spread among 78 buildings with 3 levels each one: Royal Elite section, Select Club Adults Only (18+) section, Family Section that includes the new Eco Collection.
Key facts for families:
- Water Park with 29 fun slides and water games surrounded by water spouts for the whole family.
- Eco Activities for Kids & Adults: We focus on teaching our children & adults to live in harmony with nature, and to take care of the environment. We offer a variety of activities designed to help children interact with our native animals and plants
- Kids Club fully equipped with video games, jungle gym, trampoline, and a mini movie theatre, open from 10:00 am to 10:00 pm with fully supervised activities program such as: children’s pool, games and arts & crafts and mini disco. For children 4 – 10 years old.
- Teens Activities for 11 to 17 years old with assistance of our animation and sports team. Music, pool tables, table tennis, foosball (table football), beach soccer, volleyball, 7 water slides, among others.
Schedule times may vary according to weekly program.
Playa del Carmen, December 2023 - Sandos Hotels & Resorts is pleased to announce the successful completion of the expansion project of 286 eco suites, adding to the already existing 100 suites, reaching a total of 386 rooms.
SIGNATURE ECO COLLECTION
ECO FAMILY SUPERIOR
ECO FAMILY SUITE
ECO FAMILY PENTHOUSE
SELECT CLUB ADULTS ONLY 18+
- 146 Select Club Adults Only Superior 18+
- 52 Select Club Adults Only Deluxe 18+
- 16 Select Club Adults Only Penthouse 18+
This private area allows maximum privacy from the rest of the hotel and offers:
- Check-in at exclusive Select Club Adults Only reception.
- Exclusive pool and Jacuzzi with luxury sun loungers and free Wi-Fi access in the pool area.
- An exclusive à la carte restaurant for breakfast and lunch with delicious gourmet dishes.
- Select Club Adults Only Ocean Front Club House:
- The exclusive Select Club Adults Only Ocean Front Club House allows you to enjoy the beach in an adult-only atmosphere, providing peace and quiet for maximum relaxation.
The club house includes the following features:
- Concierge to make sure everything is perfect for your enjoyment
- Towel service
- Showers
- Premium liquor bar and snacks
- Selection of books and reading area
- Living room with TV and video games
- Pool table
- Free Wi-Fi access
The beach area offers:
- Hammocks
- Lounge chairs
- Bali beds
- Waiter service that is no more than a wave away to assure you don’t have to leave your relaxing oasis on the beach for refreshments.
POOL VIEW SECTION
Our Pool view section is located in front of the main pool and the ocean. Designed to be ecologically sustainable, this section of the hotel boasts ultra-efficient air conditioning units that lower power consumption. Solar-powered water heating systems have been installed in each villa, in order to avoid using gas. Our villas
also have in-room LED lighting systems, and internal water recycling system to avoid excess energy consumption and waste.
These rooms are some of the most eco- efficient rooms of the Riviera Maya, all without sacrificing comfort or luxury.
POOL VIEW SECTION guests over 18 years old are also able to Access and enjoy all Select Club Adults Only facilities.
- POOL VIEW SUPERIOR
- POOL VIEW PENTHOUSE
- POOL VIEW ONE BEDROOM SUIT
Restaurants Type Service
- “La Laguna” International Buffet Breakfast.
- “La Toscana” Italian Buffet Breakfast
- “Las Máscaras” Mexican Buffet (seasonal)
- “La Riviera” Mediterranean, à la carte.
- “Fogo do Brazil” Meat restaurant specialized in Brazilian Rodizio, à la carte
- “El Templo” *** Japanese Teppanyaki***
- “Los Lirios” Steakhouse and fishclub, à la carte Dinner
- “La Toscana” Italian specialties, à la carte Dinner
- “Salvia” Snack Bar a la carte
***Reservations required. FOGO DE BRAZIL y TEMPLO
Dress code: Casual attire. Casual elegance in the evening: dress shorts are allowed. No swim wear, tops or bare feet allowed in the restaurants.
Bars & Snacks Type Service
- Lobby Bar “L’Elefant” Cocktail & Lobby bar
- Sports Bar “El Manglar” Sports Bar
- La Tortuga (self service9) Pool Bar
- 2 Pool Bars “Sirena” and “Iguana” Poolside bars
- Theatre Bar Theatre bar
- Beach Bar Beach Bar
- Los Lirios
“ALL INCLUSIVE” FOR ALL GUESTS AT THE 3 SECTIONS:
- All meals included every day: Buffet Breakfast, Buffet Lunch, Buffet or à la carte Dinner. 24 hours all inclusive unlimited domestic drinks: beer, soft drinks, house wine and domestic & international cocktails including disco (18+)
- 24 hours within the Resort
- Hotel Taxes and service charges; environmental sanitation fee to be paid upon check in.
- Free Wi-Fi in designated public areas of the hotel; in the following room sections: Royal Elite, Select Club and Signature Eco.
- 1 Tennis Court with unlimited day and night use within schedule of operation (reservation required). Includes equipment (balls & rackets), proper attire and court shoes required. 1 multi-use court.
- Water sports: Sailing (insurance fee applies, lessons not included) & Kayaking (subject to ocean conditions).
- Snorkeling gear (1 hour per day) and introductory Scuba Diving lesson in pool (once per stay).
- Gym: free use of fitness equipment (18 + years).
- Daily activities program with our sports and entertainment team: darts, dancing courses, billiards, football, Zumba, beach activities, pool games, water aerobics, water polo, beach volleyball and water volleyball.
- 3 Pools: 1 Exclusive for Select Club Adults Only 18+ Guests, 1 Chill out Pool, 1 Activities Pool with separate children area.
- Splashing Water Park for the whole family with 29 fun water slides and games surrounded by water spouts
- Kids Club from 10:00 am to 6:00 pm with fully supervised activities program such as: children’s pool, games and arts & crafts and mini disco, for children 4 – 10 years old.
- Teens Activities for 13 to 17 years old with assistance of our animation and sports team. Music, pool tables, table tennis, foosball (table football), beach soccer, etc.
- Nightly entertainment at the theatre: Shows, live music and theme nights, movies,
- Trendy Disco Bar with music from 11pm to 2 am (18+ years)
Guests can take part in:
- Kayaking on the ocean
- Snorkeling in the mangrove river
- Bike tour in the jungle
- Plant a tree.
- Swimming in the cenote
- Sensory experience
OPTIONAL ACTIVITIES: (Extra charges apply)
- Arts & Crafts
- Baby Sitting Service
- Spa: Hydrotherapy access has a charge of $20 USD per person per day (18+ yrs), Massages, body treatments, beauty salon, Temazcal (18+ yrs.)
- Spa Kids with select treatments (all children must be accompanied by a responsible adult)
- Golf : 18 hole course designed by Nick Price inside the residential complex of Corasol (right next to the hotel)
- Scuba diving & reef snorkeling trips
- Tour desk
- Car Rental
- Romantic Dinners on the Beach
- A la carte wines
- ATM machine & money exchange
- Photo Shop
- Medical Service
- Laundry Service
- Wedding services
Vacations with Personality
on a direct flight to Cancun
