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Vacations with Personality
on a direct flight to Puerto Vallarta
This spacious and friendly resort provides different atmospheres with a contemporary design, framed by the natural beauty of the mountains, and decorated by cobblestone streets, aqueduct, and tropical vegetation with its spectacular view of the Banderas Bay. This property offers 379 rooms, guaranteeing fun and entertainment for the whole family with its 2 oceanfront swimming pools, one of them with a water slide, 3 restaurants and 4 bars.
Located just steps away from the best Malls in the city, just 8 minutes from the International Airport, 10 minutes from the Malecon.
ACCOMODATIONS
Standard rooms closed from October 31st, 2025
STANDARD ROOMS: Located at our Krystal I tower with 4 floors in front of the Banderas Bay, these rooms feature a 42” plasma television, safety deposit box, hairdryer, iron and ironing board, open-line telephone with local access, Wi-Fi and private balcony a choice of either a king-sized bed or two double beds.
DE LUXE ROOMS: Located in our Krystal 2 Tower, these completely new rooms with panoramic views of the mountains and the sea are designed in the contemporary style. Guests staying here will enjoy access to a 42” smart TV, safety deposit box, iron and ironing board, open line telephone with local access, Wi Fi and interconnected rooms, views of the mountains and the sea are designed in the contemporary style.
Superior Rooms open from November 1st, 2025
SUPERIOR ROOMS: Located at our Krystal I tower with 4 floors in front of the Banderas Bay, these rooms feature a 42” plasma television, safety deposit box, hairdryer, iron and ironing board, open-line telephone with local access, Wi-Fi and private balcony a choice of either a king-sized bed or two double beds.
AMENITIES IN ROOMS
• Air conditioning
• Two double or one King sized bed.
• Tv de Plasma 42”
• Hairdryer
• iron and ironing board hairdryer,
• Bath amenities (soap, shampoo, conditioner, and body cream)
• Safety deposit box
• Private balcony
• Direct-dial telephone with Workstation
• Panoramic view to the mountain and ocean
SERVICES
• Kids Club KAMP KRYSTAL (4-12 years old) from 10am to 5 pm
• WI-FI free at common areas (Basic Service)
• Daily entertainment activities at main pool from 9 am to 5 pm
• Concierge service at lobby
• Meeting rooms for Congress, from 350 until 1000 people
• Fitness center: Mult exercise machines, along with all of the necessary equipment for cardiovascular exercise and weightlifting
• Beach club, the perfect place to relax on a lounge chair, or under a palm-thatched beach. Leisurely soak up the sun as you enjoy the amazing weather.
• Designated Smoking área
• Pool and beach towel service.
• 24 hours Front Desk servicies
• Check in time 3.00 pm
• Check out time 11.00 am
• Meeting, wedding, and event coordinators onsite
• Private romantic dinner ($)
• Babysitting on request ($)
• Laundry and dry-cleaning services ($)
• Tobacco shop ($)
• Travel Agency ($)
• On call Medical Service ($)
• Parking ($)
• Cribs available on request ($)
• Room service ($)
LAS VELAS Restaurant
Enjoy a relaxed atmosphere in this restaurant. Featuring the finest menu of Mexican cuisine, this location offers á la carte options, as well as buffet-style breakfast from 7:00 to 11:00 a.m., snacks from 12:00 to 05:30 p.m, (temporarily), lunch from 01:00 to 05:30 p.m., and dinner service from 07:00 to 10:30 p.m.Capacity: 280 people Dress Code: Smart Casual Dining Hours: 7:00 a.m. to 10:30 pm (subject to weekly schedule).
AQUAMARINA Restaurant Buffet | Breakfast 7:00 - 11:00, Lunch 1:00 – 5:00, Dinner 7:00 - 10:30 pm (subject to weekly schedule). Eating in our buffet restaurant Aquamarina is like feeling in a hacienda of our beautiful Mexico where you can have breakfast, lunch or dinner with a great variety of national dishes in buffet service. Capacity 240 people. Dress code Casual formal.
EL PUEBLITO Buffet | Dinner 7.00 - 10:30 pm (subject to weekly schedule). Large outdoor terrace that will make you feel like in a magical village of our Mexico with its scenery where you can enjoy our themed buffet dinners enlivened with live music for dancing with a capacity of up to 600 people. Open from November to May - winter season (closed for rainy season from May to October) Dress code Casual formal.
CRAZY BAR Beach Club. *On Construction* Open from November 30th, 2025 Buffet | Snacks 12.00 – 05.30 pm (subject to weekly schedule). Delight your tastebuds with our delicious burgers, sandwiches and appetizers or cool off with an invigorating drink and more we offer for you to complement your sun and beach break.
BARS Bar LAS VELAS. Bar | 11.00 am – 07.00 pm (subject to weekly schedule). Enjoy a refreshing drink or cocktail with your family or friends at the edge of our infinity pool. Bar OASIS 1 and OASIS 2 Bar |12.00 to 06.00 pm (subject to weekly schedule).Relax by the sea while enjoying your favorite drinks under the sun.
Le Caffe LOBBY BAR
Bar |04.00 pm to 12.00 am (subject to weekly schedule).
Discover a spacious and fresh space with a traditional design with a colonial Mexican touch, located in our main lobby. Together with your friends and family you will spend an unforgettable moment. A beer or a refreshing cocktail will be ready for you.
SWIMMING POOLS
▪ Infinity: Located in front of the Las Velas Restaurant, featuring a gorgeous view of the sea and daily entertainment activities
• Infinity Family: Facing the sea.
• With waterslide: Facing the sea, only for kids under 12 years old.
GROUP AND CONVENTIONS
Whether you are planning a conference, business meeting, or social gathering, we ensure the success of your event and the satisfaction of our clients.